Fast phone support for UK home & small business connections
Get step-by-step help for setup, troubleshooting, bill queries, transfers and hardware checks.
Our trained support specialists will guide you on the phone with simple, clear instructions.
Home Internet Setup
Router setup, Wi-Fi optimisation, device connections and speed checks.
Move & Activation Help
Support with relocations, broadband activation and porting numbers.
Billing & Plan Guidance
Understand your bill, plan features, and get suggestions for better value.
1. Call our helpline
Tap the call button or dial our UK freephone number.
2. Verify & describe
We ask a few quick verification questions.
3. Guided resolution
We walk you through checks and settings live on the call.